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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ryan Kiernan

October 7, 2024

5  out of  5
rating by Ryan Kiernan
"Great & easy experience working with Paige M! She helped me a little bit ago get insurance for my drone and then when I needed renters insurance I reached back out to her and she got me a great policy! Super hassle-free experience. Definitely recommend!"
We responded:
"Thanks for the 5 star review Ryan. Insurance for drones is one of those unique policies we offer. Glad we could help out and I appreciate the shoutout for Paige -- Mike Yates, Agent"
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Regan Conway

September 26, 2024

5  out of  5
rating by Regan Conway
"Ladies in Mike's office are always a pleasure to talk and work with."
We responded:
"Thanks for the 5 star review Regan. Thanks for recognizing my amazing team members who are always ready to help -- Mike Yates, Agent"
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M B

September 10, 2024

5  out of  5
rating by M B
"I was in the market for auto insurance and glad I reached out to Mike Yates. I had a great experience working with Kyle (From Mike’s team). He is incredibly knowledgeable about different insurance options and helped me get the best coverage as per my needs. Kyle was always available to answer my questions and was quick to respond to calls and emails, which made the entire process stress-free."
We responded:
"Getting the right coverage at the best price is what we do for our customers. Thanks for the 5 star review and for recognizing Kyle's great assistance -- Mike Yates, Agent"
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Oriana Aguirre

August 29, 2024

5  out of  5
rating by Oriana Aguirre
"Kyle was awesome and made the process of switching my home and car insurance policies painless and swift. He was very patient and answered all my questions and offered suggestions for my needs. I appreciate all the advice and tips about my coverage. Not to mention I saved A LOT of money by switching to State Farm! Super happy I made the decision to go with this agency."
We responded:
"Thanks for letting everyone know how easy it is to "switch and save" with the Mike Yates State Farm Agency. We are happy to review anyone's current insurance plan to make sure you have the right coverage at the best price."
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Michal Shelton

August 7, 2024

5  out of  5
rating by Michal Shelton
"Very professional, helpful and detailed. I highly recommend."
We responded:
"Thanks for the recommendation Michala. We are always available to help anyone with auto, home, life and business insurance."
Profile photo of Shrikant Jadhav

Shrikant Jadhav

July 29, 2024

5  out of  5
rating by Shrikant Jadhav
"Kyle helped me get my auto insurance. Quick and easy. Do recommend him"
We responded:
"I'm glad Kyle was able to set up an auto insurance policy that fit your budget. Thanks for the 5 star review -- Mike Yates"
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Zach Poley

July 26, 2024

5  out of  5
rating by Zach Poley
"Great team, great communication, quick service. Please choose State Farm insurance!"
We responded:
"Thanks for the great list of positives for my agency. I'm very proud of my team and the service we provide. I appreciate the 5 star review -- Mike Yates"
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William Clendenning

July 24, 2024

5  out of  5
rating by William Clendenning
"07/24/24 I am here today to rell you about customer service representative Ms Paige. I was fortunate to speak with Paige twice in a row, and she is completely able and able to serve customers with a smile! There us nothing that requires improvement, unless it is possible to clone Paige… maybe in the near future, but for now keep Paige enjoying her task at PNC!"
We responded:
"Thanks for your great review William. Paige is my Office Manager and does a terrific job taking care of customers. If there is a clone out there, please apply and we'll add another superstar to the Yates Team -- Mike Yates"
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Herb Thal

July 23, 2024

5  out of  5
rating by Herb Thal
"The closing on my house came earlier than expected. I needed home insurance for the following day and I had very little idea of how to go about it. Jessica guided me through the whole process over the phone. Not only was my house covered in time but I also have a better auto policy with a substantially reduced premium."
We responded:
"Thanks for the 5 star review. I'm glad we could help with your auto and home insurance."
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ChazJa A

July 18, 2024

5  out of  5
rating by ChazJa A
"In a day where personal customer service is scarce, Mike’s agency has managed to figure how to still put the customer first. 💯"
We responded:
"Thanks for the 5 star review and recognizing our exceptional customer service. We always strive to get to know our customers and provide personalized service -- Mike Yates"
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Adia Taliaferro

June 21, 2024

5  out of  5
rating by Adia Taliaferro
"Kyle Nyce is the insurance agent who helped when purchasing insurance with State Farm. Absolutely love working with Kyle. When I first switched insurance companies trying to find an excellent rate Kyle was very helpful and honest. My car was totaled and I wasn’t able to get another one immediately. I however I promised him that I would return to him once I got an another car. So, I did. His client service is still top notch."
We responded:
"Thanks for the 5 star review Adia. We are glad to have you back with State Farm and the Mike Yates Agency."
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Chandra Kumaren

May 30, 2024

5  out of  5
rating by Chandra Kumaren
"Excellent customer service, very responsive and knowledgeable team. Mike, Yates - Kyle Nyce is a great insurance agent. He was super helpful in assisting us with a new policy."
We responded:
"Thanks for the 5 star review Chandra. Kyle does a great job making sure you have the right coverage at the best possible price. We are happy to review anyone's current insurance to see if we can provide a better value."
Profile photo of Rosanna Hagg

Rosanna Hagg

May 21, 2024

5  out of  5
rating by Rosanna Hagg
"Mike was very courteous, friendly, and answered my questions. We are now bundling our services and saved a lot of money."
We responded:
"Bundling auto and home insurance is a great way to save money and our goa is to make sure you have the right coverage at the best possible price. Thanks for the 5 star review Rosanna."
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MSF

May 15, 2024

5  out of  5
rating by MSF
"If 10 stars were available, I would choose that as a rating for my experience with Mike. He is always responsive and was there for me every step of the way during the homeowner's claim process. He even called me on his vacation day when I needed advice. He has far exceeded my expectations and worked behind the scenes to get done what was needed. Needless to say, he stands out as a true professional!"
We responded:
"Thanks for the feedback Michele. I'm glad we could make the claim process simple for you. "
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Browny Carmel

April 19, 2024

5  out of  5
rating by Browny Carmel
"As a new customer, Kyle treated me with respect and professionalism. A very good balance of helping me get the proper coverage without being pushy. We did everything by phone and email. He was available and responsive. He was patient and thorough. He understood my needs. Will definitely recommend. I got auto and home. Keep up the great work!"
We responded:
"Thanks for the 5 star review and for highlighting what we do best -- our goal is to make sure new customers have the right coverage at the best price. We are happy to provide a "no obligation" insurance review for everyone."
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Adam Liu

April 12, 2024

5  out of  5
rating by Adam Liu
"I got a call from Kyle the other day to see if I have other auto or home insurance needs, since I already have renter’s insurance with State Farm. It turns out, Kyle was able to save me hundreds of dollars on both auto and home. Kyle is very professional and knowledgeable and he takes time to go over everything and answer all my questions. Overall, a very pleasant experience. I highly recommend Kyle and State Farm."
We responded:
"Thanks for your kind words and 5 star rating. Bundling auto and home insurance with State Farm is a great way to save money on insurance. We'd be glad to provide an insurance review for anyone."
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Georgette Howell

April 9, 2024

5  out of  5
rating by Georgette Howell
"My home, along with two of my neighbors, was destroyed on April 13, 2023. I contacted Mike's office that morning and he an his assistant, Jessica McNaughton, put the wheels in motion right away. I was assigned a Loss Claim Adjuster, Glenn Stockmal. They all assured me that all would be well and my needs would be taken care of. Throughout the process, Glenn, Jessica and Mike kept in close contact. Two weeks were spent in the Residence Inn. All expenses were covered. The housing department, Sedgewick, gave me options to find temporary housing similar to my own. I landed at Chestnut Pointe Apartments in Royersford, which was only 8 miles away from my home. My homeowner's insurance included the rental insurance at no additional cost. Glenn made sure my rent was paid in advance. When I moved in, Sedgewick secured Cort Furniture to set up the apartment. The day I moved in was like moving into a Verbo rental. The beds were made, a full kitchen was set up, and everything was neat and clean. I moved out of that apartment on March 29th and back into my completely renovated home. I was thankful to Mike Yates for making sure I had sufficient coverage to rebuild my home and make it better than ever before. Jessica made sure to keep things on track. Glenn answered each and every call (there were many) quickly and Sedgwick exchanged furniture as requested. I could not have asked for better service, concern, or professionalism in the handling of this claim. State Farm was indeed my good neighbor! Thank you!!!"
We responded:
"Georgette, thanks for your feedback and for letting everyone know how we take care of our customers. We are glad we could help throughout the entire claim process. "
Profile photo of Cynthia Barr-McCrae

Cynthia Barr-McCrae

April 3, 2024

5  out of  5
rating by Cynthia Barr-McCrae
"After waiting 6 days to get a response back from another SF office, I was referred to Mike Yates Office and had the pleasure of speaking to Kyle who handled my State Farm needs successfully; no waiting or hassles. Kyle was knowledgeable, patient, respectful of my questions and most of all very very “nyce “🤩...... Thanks again Kyle!"
We responded:
"Thanks for the feedback Cynthia and I'm glad we could get your auto and renters insurance set up promptly. My team of 5 amazing sales professionals and 2 service associates is always ready to help. "
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Judy Rivera

February 7, 2024

5  out of  5
rating by Judy Rivera
"My insurance agent, Jessica is by far the bestest person ever!! She has always been extremely very helpful and supportive!! Any big or little questions, she is always available to answer and if she isn’t, there’s always a person available!! I have saved a lot of money compared to other insurance companies. My daughter had 2 vehicle incidents and Jessica took care of everything right away!! If I could, I could give a lot more star ratings!! Thank you very much Jessica and State Farm Staff!!"
We responded:
"Thanks for the 5 Star Review and the wonderful comments about Jessica and my team. I'm glad we could save you money and more importantly, be there when you needed us at claim time."
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Jordan Moffett

February 5, 2024

5  out of  5
rating by Jordan Moffett
"I have been working with Yates agency for my auto and home needs and was extremely excited to find great coverage my fiancé's jewelry. I worked with Kyle Nyce who made the experience a breeze. Kyle is always prompt and quick to offer the details of coverage to help you make an informed decision when purchasing or amending your policy. Kyle is a rockstar and a pleasure to work with!"
We responded:
"Thanks for the 5 Star Review and the wonderful comments about Kyle and my team. We are here to protect all of your important things."
Profile photo of Jennifer Daywalt

Jennifer Daywalt

February 2, 2024

5  out of  5
rating by Jennifer Daywalt
"We recently switched to State Farm and worked with Kyle throughout the transition, he made the entire process easy and was so helpful with explaining everything to us. We are very happy!"
We responded:
"Thanks for trusting us to provide your auto and home insurance. We are available for anyone who wants to compare their current insurance and we'll make the transition process simple."
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Eric S

February 1, 2024

5  out of  5
rating by Eric S
"Hands down the nicest and most professional staff I've ever dealt with. Everyone I have talked to at this office has been courteous, knowledgeable and has gone above and behind in many ways. Kyle N. is the reason I went to this agency and picked State Farm and the experience I had with this agency is the reason I will highly recommend Mike Yates and his staff to anyone looking for insurance of any kind. Thank you!"
We responded:
"Thanks for the 5 Star Review and the wonderful comments about my team. For anyone tired of trying to get good service from an internet company, my team is ready to assist."
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Catherine Desciora

February 1, 2024

5  out of  5
rating by Catherine Desciora
"Super easy to work with, very professional and thorough. Appreciate the help!"
We responded:
"Thanks for the 5 Star Review Catherine. I appreciate the opportunity to take care of your auto insurance needs."
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Tracy Smith

February 1, 2024

5  out of  5
rating by Tracy Smith
"I had the pleasure of working Kyle Nyce last week. After my debacle with Geico, I decided to go with State Farm. He was professional, kind and knowledgeable. I did not feel rushed and went over everything in detail with me. I recommend this agency you will not be disappointed."
We responded:
"Thanks for the 5 Star endorsement Tracy. We offer a thorough, no pressure review for anyone who wants to compare their current insurance with State Farm and have the added benefit of a local agent."
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Eden Amir

January 7, 2024

5  out of  5
rating by Eden Amir
"I had a fantastic experience with Mike Yates at State Farm! His attention to detail and personalized service truly set him apart. Mike went above and beyond to ensure I had the right coverage for my needs. I highly recommend him for anyone seeking a reliable and trustworthy insurance agent."
We responded:
"Thank you for the fantastic endorsement of my agency and I'm glad we were able to help with your auto and renters insurance."